Automated document and information processing to improve
business performance
Keeping ahead of technological innovations
that give you faster access to information,
improve business processes and enhance
your ability to service customers can be
challenging for individual companies. This is
why Converga offers clients fully automated
e-business solutions to reduce physical
paper volumes through its network of
Converga Technology Centres (CTC’s). The CTC’s are commercial grade data centres
housing tier-1 technical hardware and communications infrastructure that host leading,
robust enterprise-level document and information processing applications. We process
in excess of 100 million documents annually on behalf of our clients.
Imaging & Indexing
Converga is the market leader in Imaging & Indexing. Each day we process high volumes of documents at rapid speeds using our scanners located around the globe. Solutions are customised for each client so that documents can be distributed, stored and accessed based on your exact requirements.
Form Automation
Converga’s Intelligent Document Recognition (IDR) software and high-speed scanning infrastructure process thousands of paper-based documents such as forms and applications for our clients everyday. Using your business rules and information from your back-end systems, we can provide an automated document approval service for virtually any kind of business document.
Claims Processing
Our claims processing solution offers reliable, comprehensive automated claim management. It includes claims receipt, document categorisation, imaging, data capture, workflow management, live file management and tailor-made business rules.
The entire claims process is managed online including a help desk, case management and customer notifications.
High Volume Scanning
Converga also offers high volume scanning for clients with a large number of paper documents that they simply want digitised; the scanning can then be combined with indexing, archiving and online access depending on your needs. Our scanners are capable of processing hundreds of thousands of documents daily, giving us greater flexibility and capacity to handle the smallest through to the largest jobs. The digital versions of your previously paper-based documents can be indexed, archived and accessed online, or simply stored on a high-capacity hard drive or a collection of DVD’s. No matter the amount, Converga has the ability to tackle any high-volume scanning job.
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Contact us for more information:
Phone: +65 6725 6250
Email: Singapore
